Privacy Policy

01 Who this policy covers

Seya Health ("Seya," "we," "us," or "our") operates seyahealth.com and sells women's-health supplements directly to consumers. This Privacy Policy describes how we handle information about two groups of people: visitors who browse our public pages, and customers who create an account or place an order.

By using our website or buying our products, you agree to this Privacy Policy and to our Terms of Service. If you don't agree, please don't use the site.

02 What we collect

We collect information in three categories:

Personal information

Your name, email address, shipping and billing address, phone number, and any details you choose to give us when you create an account, take a product quiz, subscribe to emails, or contact support.

Billing information

Payment-card numbers, expiration dates, and related details are handled by our third-party payment processors. Seya does not store or directly access your full card number.

Other information

• Activity data such as your IP address, browser type, device, referring pages, and time spent on the site.
• Cookies, both session and persistent, which keep you logged in and remember your preferences.
• Aggregated metrics from third-party analytics services that measure how the site performs.

03 Analytics & advertising

We may allow third-party advertising networks, social-media platforms, and analytics providers to collect information about how you use our website over time, so we can show you more relevant Seya ads on other sites and measure how they perform. This is done through cookies and similar technologies. We do not share your name, email, or other directly identifying personal information with these networks for this purpose.

04 How we use & share your information

We use your information to fulfill orders, run and improve the website, provide customer support, and tell you about products and offers you may want. We share information only in these situations:

• With service providers and vendors who work on our behalf, such as payment processors, shipping carriers, email platforms, and analytics partners.
• With any parent company, subsidiary, or affiliate of Seya Health.
• As part of a merger, acquisition, financing, or sale of assets, where customer information may transfer to the successor.
• When required by law, or to protect the rights, safety, and property of Seya, our customers, or the public.

We do not sell your personal information for money.

05 Protecting your information

We take commercially reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of transmitting data over the internet is completely secure, so we can't guarantee that information sent to or from the site is fully protected from interception.

06 Your communication choices

You can opt out of Seya marketing emails at any time using the "unsubscribe" link at the bottom of any message, or by updating your account settings. Transactional messages, like order confirmations and shipping updates, are part of your purchase and can't be turned off while you have an active order or subscription.

07 SMS & text messaging

If you opt in to Seya text messages, we collect your phone number, the content and metadata of your messages, and related preferences so we can send order updates and marketing texts. Message and data rates may apply, and frequency varies.

To stop texts, reply STOP to any Seya message. For help, reply HELP or email us. Full details are in the messaging section of our Terms of Service.

08 Notice to non-US residents

Seya operates from the United States. If you use the site from outside the US, your information may be transferred to, processed, and stored on servers and systems located in the United States or other countries, where data-protection laws may differ from those in your jurisdiction. By using the site, you consent to that transfer.

09 External websites

Our site may link to third-party websites and services we don't control. We aren't responsible for the privacy practices or content of those sites. Review their policies before sharing information with them.

10 Minors

Seya products and our website are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it. We encourage parents and guardians to supervise their children's use of the internet.

11 Health information & HIPAA

Our products are dietary supplements, not medications. Nothing we collect is used to diagnose, treat, or provide medical advice. Always talk to your own healthcare provider about your health.

12 Data retention

We keep your information for as long as your account is active or as needed to provide our services, and afterward as required to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

13 California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:

• Request access to the categories and specific pieces of personal information we've collected about you.
• Request that we delete personal information we've collected, subject to legal exceptions.
• Not be discriminated against for exercising these rights.

Seya does not "sell" your personal information as that term is defined under California law. You may submit a request yourself, or through an authorized agent who provides proof of authority, by emailing us with "California Privacy" in the subject line. We will verify your identity before acting on a request.

14 Changes to this policy

This Privacy Policy is effective as of the date at the top of the page. We may update it from time to time. For material changes, we'll notify you by email or a notice on the site before the change takes effect. Your continued use of the site after an update means you accept the revised policy.